This website is operated by BULKECOM LIMITED on behalf of the ombrellae brand. By visiting ombrellae.com and/or purchasing from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including all additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all terms and conditions, you may not access the website or use any Services.

We reserve the right to update or replace any part of these Terms at any time by posting changes to this page. It is your responsibility to check this page periodically. Your continued use of the site following any changes constitutes acceptance of those changes.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information which is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only in accordance with our Returns & Refunds Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device's display of any color will be accurate. All products are designed and curated by ombrellae and manufactured in China under quality oversight standards.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address and/or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

We may provide you with access to third-party tools and services over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

We may also offer new Services and/or features through the website in the future. Such new features shall also be subject to these Terms of Service.

Certain content, products, and Services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those third-party websites, and we do not warrant or have any liability for any third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with third-party websites. Please review those third-party policies carefully before engaging in any transaction. Complaints regarding third-party products should be directed to the relevant third party.

If, at our request or otherwise, you send creative ideas, suggestions, proposals, plans, or other materials — whether online, by email, by postal mail, or otherwise (collectively "comments") — you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, nor any computer virus or other malware. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Your submission of personal information through the store is governed by our Privacy Policy. By using this site, you consent to the collection and use of your data as described therein. We are committed to protecting your personal data in accordance with applicable laws, including the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO") and, where applicable, the European General Data Protection Regulation ("GDPR").

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content in any of the following ways:

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. We may remove the Service for indefinite periods of time or cancel the Service at any time without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

You agree to indemnify, defend, and hold harmless BULKECOM LIMITED, BULKECOM LLC-FZ, and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may accordingly deny you access to our Services or any part thereof.

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

Questions about these Terms of Service should be sent to us at the contact details below. We aim to respond to all legal enquiries within 5 business days.

If you are a resident of the State of California, you have specific rights under the California Consumer Privacy Act of 2018 ("CCPA") as amended by the California Privacy Rights Act of 2020 ("CPRA"). This section describes those rights and how to exercise them.

The following policies are incorporated by reference into these Terms and form an integral part of the agreement between you and ombrellae. By agreeing to these Terms, you also agree to each of the following policies as they appear on our website:

We reserve the right to update any of the above policies at any time. The version in effect at the time of your purchase or use of the Service applies to your transaction.

All content on ombrellae.com — including but not limited to text, product descriptions, product images, graphics, logos, icons, audio clips, digital downloads, data compilations, and software — is the property of BULKECOM LLC-FZ or its content suppliers and is protected by applicable intellectual property laws, including copyright, trademark, and design rights.

The ombrellae name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of BULKECOM LLC-FZ. You must not use such marks without the prior written permission of BULKECOM LLC-FZ. All other names, logos, product and service names, designs, and slogans on this site are the trademarks of their respective owners.

ombrellae ships internationally from our fulfilment facilities. By placing an order, you agree to the following shipping and delivery terms:

ombrellae products — including USB flash drives and portable SSDs sold under the ombrellae Flash and ombrellae Drive product lines — carry a 2-year limited warranty against manufacturing defects as standard, commencing from the date of confirmed delivery. Full warranty terms are available on the relevant product page and included with your order.

ombrellae shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to:

In the event of a force majeure event, we will notify you as soon as reasonably practicable and will use commercially reasonable efforts to resume performance. If a force majeure event continues for more than 60 days, either party may terminate the affected order without liability, subject to a refund of any amounts paid for undelivered goods.

By using ombrellae.com or communicating with us by email, you agree to receive communications from us electronically. We will communicate with you by email or by posting notices on this website.

You may withdraw your consent to receive marketing communications at any time by using the unsubscribe link in any marketing email, or by contacting us at info@ombrellae.com. Transactional emails related to your orders (order confirmations, shipping updates, refund notifications) are not marketing communications and will continue to be sent as part of the fulfilment of your contract with us.

We may allow customers to post product reviews, ratings, comments, photographs, and other content on our website or through our platforms (collectively "User Content"). By submitting User Content, you grant ombrellae a non-exclusive, worldwide, royalty-free, irrevocable, perpetual licence to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media, including for marketing and promotional purposes.

We reserve the right to remove any User Content at our sole discretion, including content we determine to be in violation of these Terms, applicable law, or our community standards. We do not endorse any User Content or the opinions expressed therein.

We are committed to resolving disputes quickly and fairly. Before initiating any formal legal proceedings, you agree to the following dispute resolution process:

ombrellae.com is intended for use by individuals who are 16 years of age or older. By using this site, you represent and warrant that you are at least 16 years old.

Purchases made on ombrellae.com must be made by or with the explicit consent of a person who has reached the age of majority in their jurisdiction of residence. We reserve the right to cancel any order where we have reason to believe it was placed by or on behalf of a minor without appropriate consent.

ombrellae does not currently offer subscription-based products or services. All purchases on ombrellae.com are one-time transactions. This section will be updated if that changes.

These Terms of Service apply to all orders placed on ombrellae.com. ombrellae reserves the right to amend these Terms at any time. The version in effect at the time of your purchase applies to your order. Last updated 1 January 2026.